Guide to Advancing DX of Maintenance Services to Eliminate "Only the Predecessor Knows"
Centralize maintenance information scattered across phone, fax, and Excel. Free tips for creating a system that doesn't stop even when personnel change.
"Inquiries are made by phone, repair requests by fax, and records are in Excel..." If this situation continues, delays in response and missed handovers, as well as the issue of "only the predecessor knows," are likely to occur. Do you have such challenges? □ Inquiries are scattered across phone, email, and fax □ It is difficult to grasp the progress of repairs, inspections, and maintenance □ Handover during changes in personnel takes time □ Contract information and past response history cannot be checked immediately If two or more apply, it may be time to reconsider your maintenance service operations. This is a practical guide for the manufacturing industry that includes case studies on digitizing repair requests that were previously dependent on fax.
- Company：シンキングリード 東京本社、大分オフィス
- Price：Other
